Nanditesh Nilay’s Column: Will everything be fine just by connecting the system with technology?


In a world relying on digital mediums, the future NEET examinations (not the exam to be held on June 21) being computerized is a good sign and at the same time it is also a balm for the trust in the system and public relations which is weakening. But will connecting the system with technology fix everything? Will technology be able to save trust? And then there will be no scope for future leaks? Maybe yes, maybe no! How many parents and candidates will still be in a state of doubt regarding the NEET exam? It is not easy for citizens to know what their representatives are doing in the government, although they keep an eye on their activities. Elected public representatives can be removed from office with the help of vote, but government employees or civil servants are not elected and are protected from such control. Citizens then have to trust government agencies and their employees that they will act in their best interest. But it is true that the system is not able to save their trust. The paper leak incident raised the question before all of us that what should be done so that it does not happen again? Whenever an honest person resigns, the complaint is that the system does not support honesty and because of this the person always starts feeling isolated, whereas there are flaws all around. So why not understand this system and also explore how this system can be further strengthened? In this regard, the argument has been that the true role of government officials should be that of protector, that is, a personality equipped with the willingness and ability of the administrator to win the trust of the public by acting as an effective and ethical representative. To maintain trust in the system, it is not only enough to have an efficient and professional civil servant, but it is also necessary to be motivated by ethical standards of justice and benevolence. Recently, UPSC asked such questions in its PT exam, which were like the Ethics paper asked in Mains. As if in the very first phase UPSC was trying to test the moral decision making ability of its candidates. Because the system is able to maintain that trust only through those moral decisions, which is the basis of democracy. So will NEET and other exams to be held on June 21 be error-free and safe from any kind of leak? Will the system be able to maintain trust? Will the future computerized examination make the credentials of the heroes of the system more transparent? The answer to this lies only with time. But it is certain that preserving everything, keeping that trust alive will not be so easy. Researchers have found that in societies where mutual trust is low, moral values ​​are not shared and therefore there is a lack of moral consensus. The most important aspect of such societies is the continuous decline in socio-political confidence of the people. If politics creates an atmosphere of happiness and unity, if politics is defined as a medium of service and the system promotes morality, then trust will be seen in a completely transparent color. To re-establish trust in the system, not only will we have to take the help of technology, but the heroes running the system will also have to adopt the honesty or integrity with which they can get themselves out of the moral dilemma. The computerized examination of NEET and questions related to ethical process in the PT exam of UPSC will undoubtedly strengthen that trust. The location of morality is not in the periphery but in the center and the system runs on its gravity. (These are the author’s own views)

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